- Full refunds will be made only in case your "ship cancels" docking at the port due to bad weather conditions.

- If you cancel between the deposit date and 11 days prior to the scheduled date we refund your deposit to your credit card (discounting only the Pay Pal commission of 12 % of the total amount of your deposit) 

- If you cancel between 10 days to 2 days prior to scheduled date, your deposit is not refundable.

- If you cancel 1 day prior to the scheduled date or in case of no-show you must pay the total amount of your tour.

We do not refund to any customer who fails to show up for a tour departure at the designated time and place, or who leaves. "that is the reason why we suggest to designate a meeting point on the ship and disembark together as a group"

- In case of any NO-SHOW at the arrival date, the rate charged to the rest of the group will be the one corresponding to the number of people ACTUALLY IN THE VAN***.