- Full refunds will be made only in case your "ship cancels" docking at the port for whatever reason.

- If the customer cancel between the deposit date and 8 days prior to the scheduled date we refund your deposit to your credit card (discounting only the Pay Pal commission of 12 % of the total amount of your deposit) 

- If the customer cancel between 7 days and the tour date or in case of NO-SHOW the deposit is not refundable.

We do not refund to any customer who fails to show up on a tour departure at the designated time and place, "that is the reason why we suggest to designate a meeting point on the ship and disembark altogether as a group avoiding long waits"